Rahul Mourya

Work

Seven years of shipping: contact center tooling for a US health insurer, a claims portal used by 52,000 people, and the internal products before that.

Toolkit

Languages

  • HTML
  • CSS3
  • JavaScript
  • TypeScript
  • Python
  • SQL

Frameworks

  • React.js
  • Next.js
  • Vue.js
  • Node.js
  • GraphQL
  • TanStack Query
  • Tailwind CSS
  • Material UI

Tools & Services

  • AWS (Lambda, S3, CloudFront)
  • DynamoDB
  • MongoDB
  • Firebase
  • Terraform
  • GitHub Actions
  • Splunk
  • Vitest
  • Git

Experience

  1. Miratech Group (client: UnitedHealth Group)

    Full Stack Engineer

    Jul 2023 – Present

    • Built a real-time configuration datastore for Amazon Connect: a React + MUI app with Monaco Editor where users add, edit, and publish agent and line-of-business configs in real time.
    • Wrote its Python backend: CRUD APIs on AWS Lambda over DynamoDB, with LSI and GSI indexes powering search and sorting.
    • Cut config publish time from about 2 minutes per change to milliseconds, with updates reflecting to agents instantly.
    • Owned the feature end to end: GitHub Actions CI/CD workflows, Terraform setup for new instances, and failover testing across east and west AWS regions.
    • Unified frontend and backend Splunk queries into a single user-journey log, so one query traces a request across the full stack.
    • Customize and ship Genesys contact center features for UnitedHealth Group, from stakeholder requirements through demo and release.
    • Mentor a team of 5-6 engineers: onboarding, PR reviews, coding standards, Vitest test coverage, and security patching.
    • Tech stack: React, TypeScript, MUI, Python, AWS Lambda, DynamoDB, Terraform, Amazon Connect, Genesys, GitHub Actions, Splunk, Vitest

  2. Heals Healthcare

    Frontend Engineer

    Jul 2021 – Jul 2023

    • Built an all-in-one claim settlement portal in Vue.js serving 52,000+ users and processing 5-6K claims a month across payor and provider workflows, consuming GraphQL APIs through TanStack Query.
    • Migrated the patient-facing app from Angular to React with full UI parity, cutting build times and hot-reload waits enough to visibly speed up the team's release cycle.
    • Automated patient chit collection for EDI generation, replacing a fully manual step and improving the claim settlement ratio.
    • Tech stack: Vue.js, React, Next.js, GraphQL, TanStack Query, Tailwind CSS, HighCharts, Jest, Webpack

  3. Rishabh Software

    Associate Developer

    Dec 2018 – Jul 2021

    • Built REST APIs in Node.js + TypeScript and an Angular UI for the company-wide internal chat platform serving 500-1K daily active users, including a Firebase function tracking unread counts for the Android app.
    • Created a vehicle booking service using the Google Distance Matrix API to assign the nearest available vehicle; deployed the Node.js backend on AWS Elastic Beanstalk with the frontend on CloudFront.
    • Shipped React components for The Laundry House product, including thermal label printing via raw ZPL commands.
    • Tech stack: React, Angular, Node.js, TypeScript, WebSocket, Firebase, AWS, Material UI, SonarQube